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8/27/2022 6:07:31 PM
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cptspruce
cptspruce

Senior Pinecone old

Issues with account linking/ unlinking

For a little while I've been trying to deactivate cross-save on my account, after having realized I dug myself into a ditch by deleting my PS Network profile before unlinking it from my Bungie.net. I tried to see if creating a new PS account under the same email would help but it only presented me with this code: ErrorCannotAuthorize I was wondering if this is something Bungie support could try and look into. This is all I have to ask, thank you.
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  • Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning recovering the platform account.[/b] If you are unable to gain access to your account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.

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