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originally posted in: Can't claim Twitch Emblem
Edited by BNGHelp6: 8/25/2022 12:26:49 AM
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Hello. Thanks for your reports. To clarify an issue: the Partners Rewards page should [u]only[/u] show the emblem, not the Claim button. The Claim button doesn't do anything and will be removed. If the emblem shows up on your Partner Rewards page, then you own the emblem. It may take a while (seemingly, several hours) for it to appear in your in-game Collections due to a queue, but it will eventually appear under Flair>Emblems>General. If the emblem doesn't show up on the page, press the Refresh button beside "Missing Twitch Rewards." If it still doesn't appear, [url=https://www.twitch.tv/drops/inventory]click this page[/url] and confirm that the emblem appears. If it does, then you qualified for it and just need to connect your Twitch account to your Bungie.net account. If the drop doesn't appear on that page, you didn't meet the requirements for the drop.
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  • @bnghelp The emblem is in my twitch drops, but continually says to link account. I link account, unlink and re-link, but still on twitch it says to link account… help please

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  • I don't get get it. I received the DM on twitch that i am eligible for the emblem but the expiration was ridiculous. I discovered it afterwards. No one was expecting to get it this way. Bungie is there any way to extend this expiration so we can claim it? thanks

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  • This does not answer the question posed by most everyone here. We need further clarification on if we can still receive the emblem we earned even though it wasn’t properly sent to us and only a notification in our twitch inbox. That’s the only place that I received notice that I qualified for it. It doesn’t show up anywhere else.

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  • Adding my voice to those who also had no clue we had to claim the emblem in Twitch. Is there any way this can be rectified?

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  • As someone who's never used twitch before to claim a reward, this was a poor implementation. I Watched the entire livestream, earned the requirements for the emblem, but was never notified untill after it had expired? Why would this type of reward even expire?

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  • 24 hrs to claim? Come on, I didn’t see the Twitch notification that I qualified for the emblem until yesterday.

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  • @BNGHelp6 Watched the stream and have the notification that I earned it on Twitch but then it does not show up [url]https://www.twitch.tv/drops/inventory[/url] when I click on the link and there is nothing for me to claim. Unfortunately, nothing for me to claim and I would like to know how I can get this emblem.

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  • kinda crappy that I watched the whole thing and no emblem, yes my account was linked and yes I watched well past the required time....so Idk

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  • I did meet the eligibility requirements and received the notification within twitch, yet I don't have the emblem and the refresh button is not working.

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  • I did meet the requirements for the drop. I got a message via twitch inbox that it was available to claim and I claimed it but it says my inventory is empty. I did not receive the emblem.

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  • I got a notifications on Twitch saying that I got the emblem. When I go in my inventory page on twitch, I see nothing.. I went to my Bungie account, clicked on the refresh button next to the missing twitch reward. I watched minimum of 30 min of the live stream and my account were linked. Why it's not woking?????

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  • There was a secret deadline.

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  • I do not have the emblem in my twitch inventory, but I have a notification when I login that I qualified. I have tried the refresh and nothing works. My accountts have been connected for a while. Please advise.

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  • I'm also having issues claiming this Emblem. I received the notification that I got the Emblem via the Twitch Notifications; however, I don't see it in my Twitch Drops or in my Emblems Collection. All my accounts are linked.

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  • So my twitch inventory is empty, however my notifications say I was eligible but I was supposed to claim it by that evening? And I didn't know this at all? I would like to rectify this issue [url=https://imgur.com/a/brKFx1O]Browser Screenshot[/url]

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  • I'm very disappointed in the lack of communication on how to "claim" this reward. If I have "earned' the reward, then clearly I should receive the reward as I have earned it. How to purchase Lightfall was clearly explained. There was no explanation of a time frame or I had to go to a different site to claim my rewards. It just slightly sours an event that should be celebrated. Just my two cents.

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  • Totally agree. Same thing for me. I stayed up till 3am for this and now have nothing to show for it. Very very disappointed.

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  • Communication was very poor. Addressing this in a TWAB past the claiming time window is a slap in people's face. Can someone at Bungie step it up and resolve this issue? Make it a code and call it a day... I am affected as well, notification on twitch said I am eligible, but no way of claiming it. It is really a great game and I feel that a lot of passionate and talented people are working at Bungie who get their great work overshadowed by these stunts. It's sad to see so many avoidable mistakes on top of the major once you can see on twitter.

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  • My accs are linked, despite Amanda holiday being bugged for years I used to get prime loot. I still get the weekly twitch trials xp and I've got a few of the twitch emblems, everything is connected correctly. I watched the whole stream, got the pop up saying I'd got the emblem, it's there in my twitch rewards page. Yesterday it had a banner near it saying claim, nothing worked but I read here to ignore that, it was meaningless n that we are in a queue and it'll appear eventually. Just looked now. It now says I have the emblem but I have to link my bungie acc? I click that to see, so i log in via Xbox and it loads a bungie page with the message 'cannot read properties of undefined' (read find null) Thos season is an absolute shambles and you shouldn't do things like this because it appears everything you do goes wrong, or breaks things.

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  • Wait wait wait…we did what we needed to do…watched well over thirty minutes…I’ve been linked for 6 years…and I’m being told I had to type !drop in chat that was only up to subs that PAID to sub. Now I remember why I keep taking extended leaves from bungie platform games.

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  • This is absolutely unacceptable. Had my accounts connected, watched the stream, clicked the little prompt for the drop, and there is nothing in my inventory on Twitch?!? You had 200k+ people watching, distribute the emblem to everyone, because obviously the Twitch platform is trash.

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  • I'm also having issues claiming this Emblem. Got the notification that I got the Emblem via the Twitch Drops yet when I look in my inventory I see nothing. Everything is connected account wise. https://drive.google.com/file/d/1fMmYyFfqq6mugwprZ4QT-CUPkSJ10vEc/view?usp=sharing

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  • I press the page button the emblem is there But not on the page that needs to be refreshed I’ve pressed refresh no for 2 days still nothing Bungie. And yes both of my apps are link What do I do now ???

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  • Edited by RedWingGirl: 8/25/2022 5:39:40 AM
    I should add. Twitch sent me notification that I'm eligible to get the Starbirth emblem. But to claim, it says to go to the inventory page. When I do, the page is empty. So, will you provide another way to earn or claim the emblem? Many of us linked to twitch and watched the reveal and still cannot get the emblem.

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  • Didn't qualify? Your instructions were to tune in for 30 minutes and have the account linked in the TWAB. You guys conveniently forgot to put the type !drop instructions for people that don't use Twitch regularly btw so good job there. I typed !drop and got a confirmation of it but don't have it. Please fix this.

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