If this is on the PS - yes, I've had a silver sync for like 3 and a half weeks now in game, and the only way I could solve it was to go to the actual storefront from the home menu and buy it there, via the add-ons when searching for Destiny 2 (wouldn't even let me search for silver anymore, like it has in the past)
Honestly think there is something wonky with Sony's servers, hilarious considering they are partnering with Bungie...
Silver purchases are from your platform's store with the in game being just a link.
If uou can not buy Silver directly from the platform's store then you need to contact them as they not Bungie are the retailer.
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