The scammer who offered to boost the account and further long-term rent (buyout), won my trust (which is of course stupid) and asked for temporary access to the Steam account in order to check. On the agreement that he would not enter the Bangie profile, he assured me that this would not happen. However, he immediately tied the Xbox and the Stadia, and after that he began to blackmail me. I didn't agree to his terms and he immediately removed the Destiny 2 characters. Of course it's my fault that I trust people too much. And the characters are gone, but the account is fully paid and all the DLCs are bought. It's a shame to lose it. What can the Bangie Administration do and can I hope for their help?...
[spoiler][b]Moderator edit[/b]: I've removed the image link. It is against the Code of Conduct to name and shame users.[/spoiler]
English
#Help
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5 RepliesHi there. Account recoveries are a bannable offense and Bungie strongly warns against players giving their account information to strangers because you put yourself at risk of this kind of situation. Players are responsible for their own account security. To unlink an account you must disable the Cross Save, which requires you authenticate the login credentials of all linked accounts. Under no circumstances will Bungie forcefully unlink or remove an account. See the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url] to learn more. If you cannot authenticate the accounts, you will need to contact the platform support for each and see if there's anything they can do. Unfortunately, [url=https://help.bungie.net/hc/en-us/articles/360048717732-Deleted-Item-and-Character-Policy]Bungie does not restore deleted characters or items[/url].
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2 RepliesLet's see.. Account recoveries are against the games terms and conditions.... and can be a ban offence. Sale of accounts is against your platform's terms and conditions. Account security is our responsibility not Bungie's. Nothing will be done. Your characters are gone and will not be restored. All linked accounts which are not yours will not be removed for any reason.
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Bungie will not disconnect the accounts, and frankly, they should and may ban your account for admitting to using a recovery service.