JavaScript is required to use Bungie.net

Help

Help us help you.
8/13/2022 9:29:30 PM
1

My characters are gone after I tried to cross save

So basically I tried to play on pc so I tried to do cross save but when I enabled it all my characters are gone and it’s asking me to create a new character On my main platform PlayStation
English
#Help

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • During the Cross Save process, you're asked which platform holds the characters you want to use as your active account across your linked platforms. You set this up incorrectly by choosing Steam as your active account instead of PlayStation. By doing this, you made it so that your Steam characters, or lack thereof, are the ones you have access to while your intended characters are now dormant and inaccessible. Unfortunately the only way to resolve this is to disable Cross Save, wait the mandatory 90-day lockout, and enable it again making sure to select PlayStation as your active account. Please refer to the Cross Save guide for more information. [quote]If the incorrect set of characters have been set as the active Cross Save players will need to disable Cross Save, wait the full 90 day deactivation period, and re-enable Cross Save with the correct account set as active.[/quote] [url]https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide[/url]

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

    2 Replies
    You are not allowed to view this content.
    ;
    preload icon
    preload icon
    preload icon