Hey there. We'd need to know who activated the codes, before we can look into their collections.
Are they looking at Flair/Emblems/General?
What language are they using? The emblem is 'Clairaile' in French, and 'Brightwing' in English.
English
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Edited by NovArcan: 8/1/2022 12:12:54 PMHi, thanks for your answer. Bungie IDs are Custom19892A#553 and Dvcteur#4979. I can send you the codes they used if needed. We are French players.
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Edited by EckyThump: 8/1/2022 12:19:51 PMThanks. Could you ask them to do the following? Visit https://www.bungie.net/7/en/Codes/History , and see if there is a 'redeem' button where the date normally is on the right, on the entry for that particular emblem?
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Do you have some news? Do you know how to contact a Bungie Tech Dev to fix the problem?
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The emblem [b]doesn't appear in the History page[/b]. So, I tried to give them a new code for the same emblem but Bungie.net say this : [quote][i]"You already have this offer. You may view received offers in your Offer Redemption History. (2007)"[/i][/quote]