Update on PS4 go to (Settings) -> (Account Management) -> (sign out) -> (sign in) -> (Restore Licenses). Then start D2 back up and check if it worked. It worked for me I tried a couple of things before that with no luck. If it’s a known issue I don’t see why it isn’t disabled until fixed.
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I’m having this same issue on Xbox expect it’s saying I don’t own all the DLC