I was only able to claim 4 boxes despite lighting both sides to platinum! So I am also in this boat of not knowing what happened?
English
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Hey there. The rewards were actually granted when you lit the torch, the loot drop you received at that moment. The items in Eva's inventory are not meant to be additional rewards, and should have shown text to say that the reward had been claimed, once you had lit the torch. So you did not miss out on anything.
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The boxes you get at the end of the week are rewards for beating the platinum score on non competitive and then the competitive rewards is for reaching platinum and lighting the torches there was 8 boxes in total to collect at the end of the week they are rewards because I opened 4 of them and my friend opened 8 the 2 exotic boxes are pinnacle pieces! I only received 1 despite doing everything week one I am not the only person who is having this problem there is people who can’t even open any of them the torch rewards are completely separate and can be claimed in that week upon completion!