Hello there[url=https://media.giphy.com/media/KOVlHmbBA09XO/giphy.gif],[/url]
The reasons that can cause a restriction can be found here:
[url=https://www.bungie.net/en/Help/Article/11929#suspended]Why was I Restricted?[/url]
Restrictions for [i]Connections[/i]:
The 1st restriction is for 2 weeks
Each additional will be 2 months
If you believe the restriction was placed in error, feel free to submit an appeal on this [url=https://www.bungie.net/en/Support/Troubleshoot?oid=48629]Page[/url]. Please read all the info on the page before submitting the form at the bottom.
[b]The form is for appeals only, they do not answer questions as to why or how long.[/b]
[spoiler]
Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded.
Here are some suggestions that may help with connection issues:
[spoiler]
[quote]1. Use a wired connection rather than Wi-Fi
2. Quit any program or turn off other devices that are streaming
3. Clear your [url=https://www.bungie.net/en/Help/Article/12539]console cache[/url] or, if on PC, [url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335] verify the integrity of your game files[/url].
4. Power cycle your internet router
5. [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]Improve your latency and packet loss[/url]
6. Follow the [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try the [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP or changing your NAT type.
7. Enable IPV6 on your router to see if that helps[/quote]
[/spoiler]
English
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I appealed the 2 week restriction, the response was automated. Basically says they don't take back restrictions. its final, don't think it was even read. I did submit it again this time, just need it to be read and not intercepted by a bot and denied.
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The reply may be a form reply but they are sent after being reviewed by a live person. Unfortunately, if they declined the appeal, there is nothing more that can be done but to wait it out and hope your connection is better upon your return.
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Results from speed test.. 935.10 Down 41.41 Up 12.13 MS 0.36 Jitter 0.00% Loss Better connection?? This is my confusion. My connection is excellent. Ive done everything suggested on the help page. Since doing so 2 weeks ago my game play is fine. This is why I was so confused logging on this morning. Furthermore, what does a 2 month restriction really do other than punish those less fortunate in most cases. For me I had some issues in the beginning, not now...