I think we need to formally ask them to stop marking progress reports as answers. This thread is NOT fully answered, the bug is still affecting thousands of players. Marking an answer should be saved for when the bug is fixed. It interferes with updating the community by blocking edits and shows disrespect for all those adversely affected.
As such, we're gonna need a new megathread.
Again.
If anyone feels like doing the honors, please keep up with the topic and be ready to edit your thread while you can to keep the community updated, especially if it makes it to Monday. You can use the "Start Topic" at the bottom of this thread's original post to autolink it to here which will make it much easier for people to find and thus more likely to reach the front page to replace this one. Consider including a catalog like I have here, or at least a backlink to this thread, as well as tags like #SeasonOfTheLostFile #MissingFile, which you have to edit in after creation.
A suggestion for poll question: "Are you or someone you want to fireteam with unable to play Season of the Lost?"
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Edited by Kell of Kellogs: 8/30/2021 5:36:17 AMHi, I’d like to clarify why I marked Bungie’s reply as the answer. When a reply is marked as an answer it is pinned to the top of the thread (below the OP). In doing so, users who browse the #help forums see a “Bungie Replied” tag on the thread. Opening the thread they will immediately see Bungie’s response at the top which has their current progress with updates. It also links to a known issue thread. Please stick to your current thread rather than making new ones. New threads attempting to recreate a “mega thread” when one is still available will be removed as they are unnecessary and disrupt the forum from other users who need help.
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No one can see the post on trending once you "answer" it, so how do the players find it.
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So be quiet or we ban you is what you're saying, stop trying to get your bug fixed.
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Edited by China's Government=Fascist: 8/30/2021 3:22:47 PMThe bug remains a priority 1 problem for thousands and your tag torpedoed my thread out of visibility, as has happened to earlier megathreads where people gathered. That is unreasonable and non-constructive. If the community finds the Bungie answer particularly useful it will tend to float to the top of the thread naturally, as it usually does - if it doesn't, you should probably consider why instead of forcing it. Additionally, the "Bungie replied" seemed to be present just from the reply being there, NOT from marking it as an answer. I do hope you're not counting anything not on the first page of trending as "available," for the purposes of what you used that word regarding, are you? This is an issue affecting thousands of users in the most severe way possible for the type of product Bungie sells for over 6 days now. Newcomers cannot generally easily find a megathread if it is not at a minimum on page 1 trending, as seen by various other people creating new threads, often with less info, as soon as the megathreads are off that page, sometimes resulting in considerably more. I currently have 0 threads in help's top trending page. As such, I am asking you and the rest of the staff directly [b]NOT[/b] to forcibly mark threads about [b]UNFIXED[/b] bugs as "answered." You can see many people in the community complaining about the practice of marking these threads answered, how it makes them feel about Bungie, and how it adversely impacts the conversation and ability to keep people updated. Continuing to do so will likely only raise tensions and cause more negative spillover to media like steam, reddit, twitter and others. That's not preferable for anyone. Most of the primary stakeholders here obviously prefer a single, highly informative megathread clearly visible to having to navigate through a dozen+ smaller ones, and marking them answered is clearly harmful to that interest. Also, where is the link "to a known issue thread." created by marking as answered? I don't see it. EDIT1: While the new pinned thread does help, it's an incomplete solution as it can't be replied to and especially under circumstances like these, people are going to want to share thoughts, some of which may help in finding a better solution. Making a crowd like this feel silenced or unheard can be dangerous from a Public Relations/Optics perspective, so please be cautious. It's very important to maintain the best optics practical in circumstances like this. EDIT2: Glad to see the reply option has since been enabled on that sticky. That's a step in the right direction. The initial state had me pretty concerned about the implications.