well said, i agree that this is being handled pretty poorly, and all we get is the standard bot response of "we're investigating". I'm not the best off financially, one of the reasons i have yet to upgrade, so i can imagine i'm not the only one that can't afford to upgrade yet.
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I feel you on that. Window shopping during the wait might not be the best idea. It feels likes we either wait for as long as it will take, or shell out $600+ for a decent PC that can handle games, and that can be too much for some of us to spend at once.
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I can only hope we can needle them enough to get this addressed so we can all get back to playing instead of being disappointed. Keep up the good fight! We are clearly not alone.