Thinking the actual bug is the chests that are supposed to drop a random (locked or unlocked) item in VoG are only dropping items that are already in your unlocked loot pool. I purchased 4 Gatekeeper Spoils chests trying for my first Fatebringer, and got 4 helmets. Thing is, the helmet is the only item in that 6 item pool I had already earned. Thought it was bad RNG at first but all signs point to this as the bug. This would explain why there are reports of users getting no loot - they are buying a chest where they have no items unlocked in the pool.
Wouldn't hate getting those spoils back...
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At least you got rewards. Nothing dropped at all for me.