Season Passes do not apply retroactively. Whoever told you that they do misinformed you.
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Edited by Ghostagent151: 12/23/2020 6:48:47 AMhttps://www.bungie.net/en/Forums/Post/257790766 This is where I saw this I can cursor over the reward and click claim, however I get this message: [i][b]Error You do not have permission to claim this reward. (1686)[/b] [/i]
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Edited by ADragonWithin: 12/23/2020 7:15:30 AMThat statement is concerning last Season's Season Pass, thus why the person said "If you purchased the seasons" (note the s on seasons). Purchasing the Deluxe prior to last Season or gaining multiple Season Pass Unlocks prior to last Season would have unlocked the Season Pass for last Season. Even if you didn't play the game at all during that Season (or if you did but didn't claim anything), your Season Rank is at least 1, and having that Season Pass already unlocked would have allow retrieving the 1st reward box on the Premium track of the Season Ranks (which requires Rank 1). You didn't own last Season's Season Pass, and as such, you are not eligible to retrieve that box.