My friend has the same issue as you. I'm not sure how to fix it. It tells her she doesn't have access to insert* "Beyond Light activity" here. She is pretty depressed right now to not be able to play one of her favorite games.
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I just solved my problem. to sum up I had pre-ordered the dlc on June 10 but before the release of the dlc I had opposed my bank because of a personal problem but because of that it canceled the purchase of the dlc yet I was able to play at dlc for a little while. What I can advise you to your friend is to check if his order has been validated, I had "disputed costs."