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originally posted in: Destiny Rewards
5/30/2019 6:11:24 PM
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Hey there. I'm going to send you a message.
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  • Bungie, please help me. I tried to order my last of the 4 gambit prime jerseys (as I had completed each armor set, I ordered each jersey) and last night I tried to get my final jersey code e-mailed to me and am having this same issue. I tried changing my e-mail to a different address and they say they are sending a verification e-mail, but I have not gotten one. So, I tried to change my e-mail BACK to the original address and now THAT needs to be verified as well. This morning I created a new gmail account because people said gmail works for these codes to be sent to. Nope. Now I'm potentially waiting for THREE verification e-mails. This is 2019. How hard is it to send a verification e-mail code?? I am very frustrated.

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  • Hi. We're currently investigating this issue. Unfortunately, the only workaround is to keep trying a Gmail/Outlook email until you receive the email code.

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  • When I try to have the verification e-mail re-sent, I get this message: "RESEND VERIFICATION ERROR If you have recently changed your email address, but have not received a verification email, please wait at least 24 hours before requesting a new verification email. You may request a new verification email once every 24 hours."

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  • Thank you for your reply. I really appreciate that you got back to me quickly. So if I understand correctly, your suggestion is to keep logging into my bungie.net account and hit the "send verification" e-mail? Even though it says to wait a few hours and try again? If that has a chance to help, I'll do it.

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