[quote]As such, I believe these staff should receive official write-ups, or be let go from their departments, or from the company. Bad faith business practices will not bring Bungie forward into the future, instead only alienate its customers.[/quote] The problem is that whoever makes the calls told them to do what is to be taken place. You said it yourself... [quote]however; they have made every effort to obscure their contact information[/quote] And their deliberate poor actions are why they have done this. Bungie refuses to take responsibility for their own actions because they don't care about the player base even though they pretend to. if they did care the stupid childish game they play manipulating the player base would stop, but have they in the last 4 years? Nope. It's interesting to look back at the Halo franchise that made 5 billion. Hmm, how did they do that without an Eververse???