Hi there,
Thanks for reaching out.
Regarding the specific Steam account in question, it's linked to your Cross Save setup, and has been since 2022. This means it was successfully authenticated when it was added to Cross Save. Further, the account name is somewhat similar to the name on your linked Epic account, suggesting it belongs to the same person. If the Epic account is yours, then the Steam account should be yours as well. If you still believe the accounts belong to a third party, though, we recommend consulting our [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url] for advice. However, Bungie entrusts players with the security of their accounts and login information. In that case, you would need to reach out to Epic and/or Xbox support teams for assistance with the platform accounts.
In any case, since March 25th's [url=https://help.bungie.net/hc/en-us/articles/35597981889300-Notice-Bungie-net-Account-Unlinking-Update-on-March-25-2025]unlinking update[/url], only Twitch accounts are now eligible to be unlinked from Bungie profiles. All other platform accounts, once linked, are linked permanently. Further, as Bungie entrusts players with the security and management regarding linking their accounts, we do not unlink any accounts on players' behalf. Thus, the Steam account in question will remain linked.
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that steam account is no longer, so whats the best move? it was hacked and subsequently someone else could potentially have access to the synched data, if i cannot resync thats fine but i would encourage to disable that current steam account sync please.
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Hello again, While we understand where you're coming from, as mentioned above, Bungie entrusts players with the security and management regarding linking their accounts, and we do not unlink any accounts on players' behalf. Thus, the Steam account in question will remain linked. We recommend reaching out to Steam to attempt to recover the account. If it cannot be recovered, then it will remain linked and you will be unable to adjust your Cross Save setup, as doing so requires that you authenticate all linked accounts.
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well thats a failing system in itself... i'll just uninstall, thank you for your responses.