So it's been a week since my last inquiry into my Steam account getting hacked and the hacker linking their Epic Games and Xbox accounts to my Cross Save. No response from Epic Games or Microsoft on the matter as far as far as banning the offending accounts for hacking . Interesting that Bungie says "No Account Unlinking" but the Microsoft account that is linked to my cross save has a different user name on it now. The old "presto12365" Epic account still shows up but now Microsoft account is "F1ONTOPSIGMA" (instead of the old "PrestoSVK" account there a week ago). I'm at my wits end. 5 years of progress and I get it, I should have made sure my 2FA was all up to snuff but it feels so much like Bungies "Security Policies" only help Bungie avoid any responsibility or sense of obligation to help out customers after the customer messes up at all. The same hacker got into my Blizzard account as well and Blizzard was able to link my entire games library to a new email, transfer over all of my purchases and characters no problem and in no time at all so I could play my games on there again, Bungie accounts are THEIR property regardless of how we log into them. If they can ban Bungie accounts and characters they have more than enough ability to save them instead of hiding behind their own security policies as a way to avoid any culpability. I have lost all 3 of my characters and ANY progress I try to restart just gets deleted by the hacker the next day . All I want is to talk to someone directly at Bungie, show them that everything else has been fixed for 2FA and password changes other than this hacker's linked Microsoft and Epic accounts. This whole situation is like that triple Spider-Man meme where all 3 are pointing at the other saying "talk to them it isn't our problem". I don't know what to do anymore.

Here you can see MY original account "funbuster19" on Steam (Which is all shored up and fixed as far as security and 2FA are concerned), and the 2 HACKER accounts that both contain some form of "presto" in them (The Epic and Xbox Accounts). Neither Epic or Microsoft will do anything and all they say is to talk to you guys. So are you guys going to make this right? There literally has to be ZERO chance that nobody is able to step up on your guys end and fix this right? You guys introduced the cross save feature and YOU guys decided to eliminate the ability to remove accounts once they were linked. Something that was hailed as a saving grace (cross-save) has now been used to screw up more than a few guardians accounts, and when I scroll through your message boards and see so many people in similar situations that are helpless because of your own policies and refusals to step up and help all of us it just looks bad on you guys. Somebody there has the power to look at this situation, see that my account was taken over by a hacker and fix it. Even if I have to start from scratch and grind all of my characters up from nothing I can do it, but not if I have to worry about logging in the next day and seeing the hacker deleted all of my progress yet again. It's your game on your platform, it needs to be you guys who help me because nobody else will, please.

My Steam account was the ONLY thing linked to my Bungie.net profile, the hacker added their Microsoft and Epic probably for this very reason, knowing Bungie would be more than useless fixing the situation once they had their accounts in place on the cross Save Account linking page, and I would be able to do nothing to get them removed. This was Microsoft's Reply to my email to them "Welcome to the Microsoft Community. Understand that your Steam account suffered a security breach where an unknown third party tied its Xbox account to your Bungie.net profile. And you have no access to this unfamiliar account, making it impossible to regain control. In this case, since community members do not have access to the user's account either, it is recommended that you contact Bungie Support to see if they can further analyze the issue for your account. If possible, provide evidence that you have a Bungie.net account (e.g. transaction receipts, linked services, or previous login history) to help Bungie Support verify your identity. Keep a close eye on your account to prevent any further suspicious activity while the issue is being resolved. It is important to act quickly to avoid further complications. Best Regards." Basically each platform is pointing the finger at the other saying "it's their problem" and that's a pretty crappy place to be in for a company I've spent so much money supporting over the last 5 years. Each of them falling back to "Security Policies" as an excuse. Sad part is that if I was a Streamer or bigger name in their community they would have no problem helping me out without all of this back and forth drama. So if Microsoft and Epic won't help me and Bungie won't help me WHO DO I TALK TO?? Is my account just gone forever at this point without making a new Steam account and re-purchasing all the content starting from scratch on a brand new account? Epic Games hasn't even responded to my email to them but even if they do, I need BOTH the Xbox and Epic accounts removed to eliminate any possibility that this person will log back in and continue messing with me. Never mind the fact that on top of all this I've lost all 3 of my characters and everything they had equipped to them this morning as well. My vaults are fine but I can't remedy that without their intervention and they've shown time and time again that they have the capability to roll back account progress if your name matters enough in the community. I've done everything I can do and I need someone at Bungie to step up and help me, please. I don't know what else to do and I don't just want to walk away from a game I've loved playing for so long.