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12/5/2020 7:08:05 PM
1
Unlink PlayStation from crosssave, PlayStation account has been hacked
I no longer have access to my PlayStation account. To remove from cross save I need to log in to PlayStation but the account information has been changed and not by my doing. My Xbox is the primary account linked to bungie.net and have already lost my clan because someone got access to my bungie.net. Most likely through the PlayStation account. I need help and want to protect my destiny account.
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For security purposes, linking and unlinking accounts from Bungie profiles can only be done by the account owner through the authentication of the account against the underlying platform's log in servers. Bungie does not have access to platform log in credentials and thus can't link or unlink accounts on behalf of users. You will need to work with Playstation support to recover the lost account if you wish to remove it from your Bungie profile. I would also strongly suggest 1) never sharing your log in credentials with anyone, and I personally include family members in that suggestion and 2) enable two factor authentication on every account you have that offers 2FA (FYI both Sony and Microsoft offer 2FA on their platform accounts).
