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Edited by Master: 11/5/2014 12:47:27 AM
40

My final server rant...

I have been a very vocal dissenter when it comes to this game's broken servers. A lot of my threads have been logical, damning critiques of Bungie's practically non-existent, insulting help articles regarding the various error codes thousands of us receive on a daily basis. And some of it has just been angry, snide remarks about the unplayable condition of the servers themselves. I was vocal for a couple different reasons, but mostly, I believed (with a fair amount of naive idiocy) that my comments mattered. Surely if I illustrated my ills in a mature, well-thought out manner, myself and countless other disenfranchised gamers would see some improvements and actually get to play the game for more than ten minutes at a time. I even got a response or two from Bungie as a result of my threads, which temporarily made me feel like I mattered. There have been multiple patches with server improvements, and yet, every day the help forums are saturated with thousands of new comments from people who cannot play the game. You knew enough about the state of the servers before launch that you were able to give every possible code a very specific name. So how is it possible that you continue to be so clueless about what the codes actually mean? You have actually taken to the forums to ask the community what sorts of fixes worked for them. It doesn't get much more embarrassing than that. I've come to realize it doesn't matter that you won't actually come out and admit your servers are primarily to blame. Why would you? Being honest about one's own incompetence is unheard of among corporations, and usually spells out termination or serious punishment to the parties responsible for the honesty. It's way easier to trot out a bunch of "help" articles that all implicate our network settings. Your recommended "fixes" are not difficult to implement, and yet they've offered no improvements to my experience (nor the experience of thousands of others who have followed your network recommendations). I feel compelled to mention again -- I have no issue with any other online game/app. It is limited to Destiny alone. And even after being forced to learn about static versus dynamic ip, port forwarding, NAT type, etc, my experience remains the same. Your fixes are smokescreens, distractions from broken servers that you knew were broken from the get-go, as evidenced by all the specific names you had already assigned for every error code imaginable. It's taken me two months, but I finally understand that the servers are not going to change, and that my experience will remain frustrating. I will continue to play the game in three to thirty-minute intervals, and then get kicked out for reasons that are entirely on your end. Whether you are unwilling or incapable of fixing your servers, you've obviously determined that the players who are unable to play are enough of a minority that they can be relatively disregarded (not counting, of course, cute PR moves like a forum response here or there, or a paragraph in a weekly update). That's understandable from a business standpoint. But it's a huge bummer for me. As I stated in the subject line, this will be my last extensive server rant. I finally get that I don't matter, and neither do the others who experience similar issues. Carry on without us. I imagine you'll hardly notice.

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  • I've had it. I had no problems whatsoever until they release the last update now I get kicked every 5 seconds. Do you not even test your own patches? It seems to me that every step you've taken with this game is dictated by some snot nosed kid. It's all knee-jerk reactions instead of focusing on real problems. I could care less that some kid that needs to play outside more thinks my weapon is OP. I'm more concerned with the fact I'm an over 40 paying customer begging for you to fix problems with networking and connectivity 2 months after release. I bought a season pass. Guess what? Can't get that money back. Given the stellar history of Activision this really comes as no surprise. Lousy customer service, even worse public relations, and an attitude towards your customers that indicates you really don't care at all. To you people bottom line is all that matters and I can understand that, I too am a business owner. But you better believe that if my customers have a problem I fix it instead of standing there waiting for my bonus check. Don't bother with any automated message. I'm probably older than anyone in your studios and know better.

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