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7/29/2022 11:30:38 PM
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cross save

I tried to cross save gave me my account not my characters or anything in my vault and I can’t play for 74 days please help
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#Help #pcsupport

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  • Hi there. Please review our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=48099]Cross Save page[/url] for information regarding your issue. Our records show that your character activity and ownerships appear to be on Xbox but you have set Steam to be your active Cross Save platform profile, thus obscuring your Xbox profile and characters. In order to access them again you will need to unlink Cross Save. However, Cross Save cannot be disabled within 90 days of making any Silver purchases on any linked accounts, which you did on your now obscured Xbox profile prior to Cross Saving. You will have unfortunately have to wait until after the 90-day wait from your last purchase on Xbox and then unlink your accounts in order to access again. Bungie is not able to remove connected platform accounts from profiles under any circumstances.

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