Hello Bungie,
I've purchased Warlock Solstice Ornament from the Event Store for 6000 Bright dust yesterday.
Never knew that you guys were going to change the Color Glow of Ornament for Solar Subclass (New hue of Solar subclass looks worst).
I'm completely not satisfied with the change.
Looking for a refund of 6000 Bright Dust and you can remove that Ornament from my account (I'm not sure if they will do the refund of Bright Dust and remove the Ornament from my account, but yes possible for Bungie to do it).
If it's going to be reverted back to same Day 1 Color Glow (Hue for Solar Subclass only), then completely fine with that too.
Waiting for a reply from Bungie Support.
This is my first post on Forums (Please ignore if any mistakes).
English
#Help
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1 ReplyEdited by ADragonWithin: 7/26/2022 11:57:43 PMHi there. [url=https://help.bungie.net/hc/en-us/articles/360049023872-Destiny-2-Eververse-Items-Guide]Please see Bungie's policies on Bright Dust[/url]. [quote][b]Item Returns[/b] Some Eververse Items are eligible for an Item Return in which players have up to 7 days to return eligible items that have not been opened or used. • [u]Item Eligibility[/u]: Items that provide random rewards upon purchase or opening are not eligible for Item Returns. Items purchased with Bright Dust are not eligible for Item Returns. • [u]Return Period:[/u] Items eligible for an Item Return have a 7 day return period with a countdown timer displayed in-game. If players do not return the item before the return period expires, the item will become ineligible for an item return.[/quote] If you're unhappy with cosmetic changes to an item after you purchased it, we recommend you provide your feedback or suggestions in the Feedback forum.