I recently switched from PSN to PC and have been trying to transfer my characters to steam so I can play. Unfortunately there is a weird bug in my cross save that doesn't allow me to. Basically my cross save thinks I have a different steam account linked rather than the one I actually do have linked which is creating problems like me not being able to authenticate my steam account so that I can transfer them. I continuously get an error saying to log in with the "correct" steam account even though I am because I only have one. This also doesn't allow me to deactivate cross save either which leaves me completely stuck. When I first logged into destiny on steam I never got a cross save prompt and made me create a new character. I understand there is a no exceptions policy for cross save due to account recoveries but I'm genuinely just trying to play the game on my desired platform.
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15 RepliesEdited by ADragonWithin: 7/18/2022 9:22:04 PMUnfortunately, when you set up Cross-Save, you most likely logged in with an email instead of the Steam ID's username, which is the normal way to log in on Steam. Having done so, you most likely logged in to an old Steam ID that you forgot you had. The only way you would have logged into another Steam ID outside of the above is if you had saved credentials from having logged in on Steam's website, which would mean the credentials should be on your computer as normal. You cannot link a nonexistent Steam ID to Bungie.net or use it in Cross-Save, so the Steam ID linked is real, and you logged into it when setting up Cross-Save. Please go to Steam's website, log out of it if you're already logged in, and on the log in page, please use the link for having forgotten your username/password. Follow the steps through entering the code you receive from your email and Steam will show you every username you have linked using that email. Once you know the username for that account, the password should be what you typed in normally as well. Then, you can log in using that Steam ID on the steam client to play the game as-is. Alternatively, if you wish to change the linked Steam ID, you can disable Cross-Save now that you know the login credentials, wait 90 days, and then reenable Cross-Save after unlinking the wrong account and linking the correct one in your Bungie.net settings under Account Linking.