If you sign in on Xbox, do you still have those characters?
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No it doesn’t, I forgot to mention I cross saved on steam as well. The companion app doesn’t even show my characters.
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Hello, It looks as you may have set your active characters from your Steam account, not your Xbox account. I'm checking [url=https://wastedondestiny.com/4611686018523976468,4611686018434289387]Wasted on Destiny[/url], which pulls information from Bungie's API and shows that your active set of characters is from your Steam account, even if it has none. You'll have to deactivate Cross Save so that your Xbox characters are taken out of limbo, then you will have to wait the mandatory 90 day wait before you can reactivate Cross Save, then reactivate making sure you set your Xbox characters as the active set. [quote]If the incorrect set of characters have been set as the active Cross Save players will need to disable Cross Save, wait the full 90 day deactivation period, and re-enable Cross Save with the correct account set as active.[/quote] via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Destiny 2: Cross Save Guide[/url].
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90 days!!!! Why?? Why is it set up that way? Is there a way bungie can override that? I’m staying in Hawaii for two months for work reasons and I would like to play Destiny 2 while I’m here.
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The process for enabling and disabling cross save is clear. You made a mistake and the only way to fix it is to disable cross save play on Xbox and in 90 days enable cross save correctly with the Xbox as primary. Hopefully you haven't bought silver on any of the connected accounts recently as that turns on a 90 day timer before cross save can be disabled.
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No I have bought anything thank god. But the whole 90 day thing is a bit over the top in my opinion. Oh well.
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Do a search on Bungie.net or the Destiny app for "Cross save issues" to bring up a help guide which you need to read.
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As per the Cross Save Guide, there is no way to override any timers related to Cross Save; Bungie cannot remove them either. Cross Save is intended to be a one-time action, which is why there is a 90 day timer.