They actually used to be more active in here. I still remember when Dmg and Cozmo would reply to people/make posts themselfs.
Bungie probably gave up on this community forum and I don't blame them. Some of the posts in here are… ehh… something else.
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Its the same on all platforms they all have turned into either hivemind mentality or echo chambers the latter of the two bungie tends to interact with because bungie only likes to be praised for mediocrity and doing the bare minimum.