So I tried contacting multiple places and I have run out of places to ask for help. I just came back to destiny after being away for a whole year. I unlinked and relinked my twitch account but have not received my items from twitch prime. Amanda Holiday is flashing in the tower saying I have rewards to claim and when I reach her it shows the twitch prime rewards section but is empty. I claimed some items from twitch even when I wasn't playing the game so I think Amanda holiday might be backed up and that's why she won't let me access the items from her store. I like need help and I tried submitting a ticket and they said they couldn't help.
EDIT: Apparently this is a common problem when Amanda Holiday has too many prime gaming rewards and just doesn't show them. Bungie has not responded to the last few forum posts I have looked at and this can be considered a bug that they aren't interested in fixing. I have seen posts dating 6 months back with people still talking about these same issues with apparently no fixes. Please let me know if anyone finds any answers. Sometimes her inventory will glitch and you can see all the rewards before they disappear and you can see the items pending to be claimed in the destiny 2 app but they just don't show up in her inventory so........
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