[quote]Zéro communication on Twitter about it[/quote]
You mean besides them saying that they're investigating it?
https://twitter.com/BungieHelp/status/1532612409415806981 or the big service alert banner on the site.
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All I know is, it’s been 2 days I spent 60 bucks, that all of my content is still locked, that they haven’t updated on anything concerning this issue, and that their support is totally silent and don’t answer any tickets.