I pre-ordered the deluxe version after noticing I had already pre-ordered the standard version. I was playing and everything was fine and working but I got a refund back from PlayStation for the standard and still have the deluxe version. Moments after talking to PlayStation support about the refund i am not longer able to access any of the witch queen content. Every time I click on a campaign mission for ex. it shows (Get it Now) as if I need to purchase the deluxe version again, takes me to a screen where it shows all my dlc's including the witch queen deluxe and the 30th anniversary pack "already installed". Contacted PlayStation support multiple times, troubleshooted everything which includes restoring license, rebuilding database, completed deleted gamer and reinstalled, and deactivated/reactivated my account then signing out and back end after that. They told me to somehow contact bungie now for support. How can this be fixed?
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4 RepliesEdited by GrundleBeans: 4/10/2022 7:04:04 PMHi there. Bungie does not have the ability to grant or revoke licenses, only the platforms do. Which platforms have you purchased Witch Queen on and which are you currently playing on?