Same here. I think you have to complete the "new light" quest line but I'm finding that impossible due to not being able to double jump.
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Same here. Tried replaying the new light, but I still had no subclass after ghost mentions that I now have light. No sprint, no double jump, no melee attack, no subclass in character menu, no power bar, no ability cooldowns, nothing.
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I was able to recover my character from the issue by equipping a different subclass using the companion app, but the void subclass is still gone.
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I just tried it and yep it works, no void though.
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I checked my old character again and the void subclass reappeared.