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3/2/2021 7:25:57 AM
6

Restriction - why 2 months ?

Hello Bungie or Bungie's moderators, Why we get 60 days restrictions for "bad" internet connection (as You're saying). Destiny has hundreds of glitches, ways of cheating and so on, but if someone have "poor" net - ban immediately...
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#Help #Networking

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  • Edited by T3rAbYt3: 3/4/2021 10:13:30 AM
    [b]The most common causes for this type of issue are:[/b] * Saturated network bandwidth - Whether due to an old/damaged/low performance router/modem or extremely high network usage, if there's more data being pushed over your network than the connection can handle your messages will wind up in a queue and be delayed in being sent/received. * Outbound connection issues like modem signal problems - Sometimes these issues will only manifest when your network is at maximum usage. Other times they are always there. Typically you would need a technician from your ISP to help diagnose and fix these problems (though some diagnosis can be done if you're an expert user) * Upstream ISP issues - Sometimes your ISP will have hardware upstream from you that is nearing maximum capacity; this is especially hard to diagnose (and ISPs don't always like to admit it!). This can be especially common during "peak hours" when more people in your neighborhood are using the internet. Hopefully this information is helpful. I strongly recommend taking a look at the advanced sections of our Network Troubleshooting Guide. Blocking traffic that the Destiny game client relies on is, fundamentally, a form of network traffic manipulation, and may produce unexpected results. It is possible that this type of behavior could be used to gain advantages in other parts of Destiny. If that were the case, and if the two behaviors were difficult or impossible to differentiate in their symptoms, then we might issue restrictions to accounts that use these methods. I do not want to give the impression that this is safe to do until we are absolutely sure that this would never be flagged as bad. [b]Here are some steps you can take to try and resolve the issue:[/b] [quote]1. A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. 2. Clearing your console cache or, if on PC, verify the integrity of your game files. 3. Power cycling your internet router 4. Review our guide on improving latency and packet loss to see if that might help 5. Following our Network Troubleshooting Guide for best optimizing your connection to Destiny. If issues persist, try our Advanced Steps Networking Guide for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. 6. You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) 7. Contact your internet service provider to see if there are any issues with your connection. 8. Using DSLReports.com I would suggest running several speed tests to see what your actual up/down speeds are coming in at. On DSLReports.com you can also test packet loss and jitter. I would suggest running these tests multiple times as well. Feel free to report back the connection test results you got at dslreports.com for speed, packets, and jitter.[/quote] [b]DSLReports Speed Test[/b] https://www.dslreports.com/speedtest [b]World Ping Test[/b] https://www.netmeter.co.uk/tools/world-ping-test/ ################################ [b]Tests for Bufferbloat[/b] Does the quality of your web browsing, voice call, or gaming degrade when someone’s downloading or uploading files? It may be that your router has “bufferbloat” - unnecessary latency/lag created by your router buffering too much data. If the tests below show high latency (say, above 50 msec), read our recommendations at What can I do about Bufferbloat https://www.bufferbloat.net/projects/bloat/wiki/Tests_for_Bufferbloat/ [b]Eliminate Bufferbloat in your Network…[/b] There are lots of ways to throw money at this problem. Most won’t work. Your ISP would love to sell you a faster connection, but link speed isn’t the problem - it’s your router buffering more data than necessary. Buying an expensive router (even one for “gaming”) won’t necessarily help, since most commercial, off-the-shelf router manufacturers are clueless about Bufferbloat. Twiddling the router’s QoS might make a difference, but it’s a hassle, and only helps a bit. Instead, you are going to have to take charge. Once you fix it for your own network, it’ll stay fixed for all time, and you won’t be subject to changing practices at your ISP or other vendors. https://www.bufferbloat.net/projects/bloat/wiki/What_can_I_do_about_Bufferbloat/ ################################ [b]Required Ports for Steam[/b] https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711 [b]STEAM: Verify Integrity of Game Files[/b] https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 [b]Clearing the Console Cache[/b] https://help.bungie.net/hc/en-us/articles/360049199051 [b]Optimizing Connections: Improving Latency and Packet Loss[/b] https://help.bungie.net/hc/en-us/articles/360049024092#Latency [b]Network Troubleshooting Guide[/b] https://help.bungie.net/hc/en-us/articles/360049496531 [b]Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types[/b] https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types

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    • I definitely agree that network bans shouldn’t be a thing as long as cheaters are in the game.

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      • Hey there. We don't just issue a two-month connection restriction. What happens is that you'll get a warning asking you to improve your connection, then we'll let you play for a while and if your connection doesn't improve, you'll receive a two-week restriction where we ask you to improve your connection again. After that, we allow you to play again for a while, but if we notice that your connection hasn't been improved, a two-month restriction occurs.

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        • Because you ignored the first restriction

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          • Bungie does not care if your area has bad internet options. I am in the same boat. Got a 2 week restriction myself. Watch your connection bar stay away from Crucible and Gambit when the connection is weak. Yes it sucks you paid money to play a game and can't access a lot of it. Personally I think the restriction should only apply to competitive game modes Trials, Iron Banner. Even though it sucks it is an online game.

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          • Because Bungie thinks that matchmaking bans are viable options to enforce network quality in a [i]pier to pier game.[/i] [spoiler]If you couldn't tell, it isn't. Punishing players for poor connection quality when 99% of the time it's the fault of the outdated system only ruins player experience.[/spoiler]

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