Hello,
Currently running into an issue where I am unable to connect to the Destiny 2 servers via Steam. I've tried a variety of methods to resolve this issue, from hard restarting pc, resetting router as well as switching ethernet cords and plugs, but nothing appears to have resolved it.
Additionally, my significant other's computer which is about 30 feet across the basement and is hardlined, has no issues at all connecting to the game and logging into their characters.
Some additional info:
- I do not have the newest DLC (Beyond Light)
- I am hardlined into my internet via a network port in my wall
- Steam, Destiny 2 game and all drivers for my pc are up to date.
- I haven't played in close to a month and a half, however it was working fine with no connection issues prior.
- Computer is a mid-tier streaming PC, nvidia 1070, 16gb ram, i7 4770k, elgato capture card, the whole shibang.
Any help is appreciated, thanks!
-
Hello. The "servers are not available" message indicates that you are experiencing connection issues of some kind that is happening between you and Destiny 2. This may be an ISP issue. Below are suggestions to help resolve the issue: [quote][b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [b][url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url][/b] or, if on PC, [b][url=https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335]verify the integrity of your game files[/url][/b]. [b]3.[/b] Power cycling your internet router [b]4.[/b] Review Bungie’s guide on [b][url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url][/b] to see if that might help [b]5.[/b] Following Bungie’s [b][url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url][/b] for best optimizing your connection to Destiny. If issues persist, try their [b][url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url][/b] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] [b][url=https://www.bungie.net/en/Forums/Post/253755591?sort=0&page=0]This player found a solution that involves installing new network driver[/url][/b] [b]7.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]8.[/b] Contact your internet service provider to see if there are any issues with your connection.[/quote]