Support Tickets w/ a dedicated customer support staff
Trying to get help through the forums is like pulling teeth. I’ve been outright begging for assistance for weeks and nothing. I’d love some way to put in a ticket of some sort and know that I’ll receive help. Right now, it feels pointless to ask for any help due to how the forum system works.
In 2020 an mmoish game that does not have a ticket system is hilarious, just typical bungie lazyness and money hungry. Statistically/economically does not worth for bungie to make an expensive costumer support team just for the 0.01% of players that have a really unique problem.