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Edited by Minion Pro: 11/18/2019 5:17:16 AM
3

Have season pass, and try to buy Shadowkeep Digital Deluxe

Hello, I have a season pass ( season of undying) and dont have shadowkeep. Also i bought season pass from store seperatly. But i want to buy Shadowkeep Digital Deluxe now then does have any refunds for single season pass?

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  • Do NOT buy it, bungie got back to me and they neither give you 1000 silver nor will they acknowledge you getting Season 12 for the digital deluxe edition instead even though the product description clearly states access to 4 Season Passes, nowhere does it even say it's limited to Season 8 to Season 11. I'm still waiting for further replies bec. they trying to beat around the bush here.

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  • Support told me “The promotion to receive Silver for owning extra Season Passes is no longer available.” I’ve written back asking for more clarification because it was definitely never clear it was a “promotion”.

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  • Same situation.I got Season 8/ Season of Undying around launch of Shadowkeep but skipped Shadowkeep itself. Yesterday I got Shadowkeep Deluxe edition in the steam sale and you should get 1000 silver credited if your purchases cover Season 8-11 already, so 1000 silver to purchase season 12 or beyond in the future for having Season 8 purchased twice. I got NO 1000 silver credit. If you decide to get the Digital Deluxe and also get no 1000 silver credit for compensation of having Season 8 purchased already, fill out the contact form like I did under this link: https://www.bungie.net/en/Help/Troubleshoot?oid=13657. I'm still waiting for a reply myself.

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