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10/14/2019 2:18:58 AM
1

Wrong Steam account used for Cross Save

Hi Guardians, I have seen this posted before but sadly I haven't been able to fix it based on any of those posts. I have two Steam accounts, and Google autofilled the information from my first one where I have no games, unfortunately me without paying attention I clicked next, next, next and well here we are... Is there a way to unlink the wrong Steam account and link the right one without disabling Cross Saving and going through the 90 day period? I went to the settings menu, but the unlink options shows as a disabled red button. Any help would be appreciated it. Thank you

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  • You cannot unlink an account while Cross-Save is active. In order to unlink the incorrect account and then link the correct one, you must disable Cross-Save. Since you have to disable Cross-Save, you will have to deal with the 90-day security lockout, and you cannot avoid it for your situation. After waiting out the 90-day period, when enabling Cross-Save again, make sure that the accounts you choose are the accounts you want to use. There are several occasions to double check to make sure you have the right accounts and set up the way you want. Make sure and check at those times before clicking the button to confirm and enable Cross-Save. If you enable Cross-Save again and then have to disable it, it will lead to another 90-day wait. So it's best to double check beforehand instead of noticing afterward.

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