About a year ago my PS4 was stolen, i was never able to get my account back through Sony, but recently police had the thief arrested due to many stolen items being found on his property among wich was my PS4. So i just hooked it up and started D1 up to find all my characters (about 4000 hours of playtime) have been deleted and in their place is 2 level 1 titans, this upset me quite a bit due to how much ive played the game over the years and i was wondering if theres anything that can be done to reverse this action since it wasnt me and i really would like to be able to play D1 in all my glory from time to time again. Any help is greatly appreciated! -Hikari.
Bungie cannot do anything about this. Due to this being an issue I suggest putting a passcode on you’re PS4.