Hi Full of Flaws,
You may want to try clearing your console cache as a first troubleshooting step. Here is a guide on how to do so: https://www.bungie.net/en/Help/Article/12539
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Having the same issue, however the clear cache option has not helped (xbox one). Have tried the hard reset, rebooted my router and the bug persists :/ What other suggestions do you have?
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I'm having this problem I've reset my router hard reset my x box even moved it to a room closer to the router nothing is working