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4/20/2016 4:55:46 PM
2

Destiny Companion App Not Working

Not sure if appropriate to post here but the app has not been loading my characters for 2 days. Its tough because desktop version works I believe but not the app. Is this a known issue?

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  • Hi WithTeeth2Hurt. The #Help forum is the best place to seek advice when experiencing issues with the Companion. If you navigate to your app settings ([i]Settings > Application)[/i], there are two things in here that you want to hit. First, delete your app's content database. Next, clear your application cache. You should force close your app afterwards, and then give it another try. More detailed information can be found here: https://www.bungie.net/Mobi/en/About/Article?id=13099

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    • Go ahead and clear your app's cache and/or content database. Instructions on how to do so are [url=https://www.bungie.net/en/Help/Article/13099]here[/url]. Generally speaking, these two methods are your best bet when fixing weirdness on the app for both iOS and Android.

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