So there are Account Restrictions and Bans in Destiny - these are two separate entities. Account Restrictions are temporary, while Bans are permanent. [b]Bungie does not dispute or overturn either of them.[/b]
You can find all relevant information here
[url=https://www.bungie.net/7_Destiny-Account-Restrictions-and-Banning-Policies/en/Help/Article/11929]Bungie's ban and restrictions policy[/url]
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I know they don't dispute them thats whats so annoying about the situation we don't even get a chance to show them we haven't done a thing wrong, being judged and having the finger pointed at us with no reason is bad practice in my opinion. I love destiny but this whole situation is messed up
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That's their policy :/