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7/9/2015 10:43:51 PM
1

Bungie Store Support still not contacting me after multiple requests

Okay so I'm sorry if I haven't done a good job searching for an answer but I haven't found anything yet that helps me and I hope someone here can. I ordered the Bungie Nepal Aid t-shirt on May 9th ([b]NO[/b] this is not a complaint or "where is it" post - I know its coming eventually) and I haven't heard any update on my order since the order confirmation. I was expecting to get the shirt in June as they advertised, but with the delay I have a huge problem. I am moving in two weeks and have no way to update my shipping information to reflect my new address. I've tried contacting the support for the Bungie store multiple times now but they have not replied back. (Not in spam folder). Does anyone know what I can do to get in direct contact with someone? A phone number, email address, anything at all. I'd hate to have my package shipped to a place I no longer live at.

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  • Bungie help staff on Bungie.net are not sales associates. They don't really have any say in the sales for Bungie Store. That is its own department with its own site. I do not know why Bungie Store customer service has not gotten back to you. But I do know that no Bungie staff from here will be able to do anything for you other than direct you to Bungie Store customer service.

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