JavaScript is required to use Bungie.net

Help

Help us help you.
3/28/2022 4:08:33 PM
1

Bounties on cross save

I got rid of my PS4 when I got an Xbox srs X. At first, companion app showed cross save characters fine, but after a few weeks it started to say “can’t find Xbox characters “ when I try to load that account in my app, and I can’t purchase bounties as a result. Tried signing in and out and uninstalling/reinstalling. Is there any way to fix this? And is there any way to change primary account on cross save since I’ll never play psn again?
English
#Help #Ios

Posting in language:

 

Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

  • Edited by ADragonWithin: 3/28/2022 5:55:52 PM
    Your save data is tied to your PSN ID. It's still your Playstation save data; Cross-Save doesn't move it, it simply allows you to play on other platforms using that save data; you still need access to that PSN ID for login. You don't need a Playstation (the console), but you do need to maintain your PSN ID. Please log out of the app and then back in using your PSN ID. Your Xbox save data is stored; you have no available characters on Xbox, so trying to do thing to your 'Xbox characters' won't be valid.

    Posting in language:

     

    Play nice. Take a minute to review our Code of Conduct before submitting your post. Cancel Edit Create Fireteam Post

You are not allowed to view this content.
;
preload icon
preload icon
preload icon