I got rid of my PS4 when I got an Xbox srs X. At first, companion app showed cross save characters fine, but after a few weeks it started to say “can’t find Xbox characters “ when I try to load that account in my app, and I can’t purchase bounties as a result. Tried signing in and out and uninstalling/reinstalling. Is there any way to fix this? And is there any way to change primary account on cross save since I’ll never play psn again?
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Edited by ADragonWithin: 3/28/2022 5:55:52 PMYour save data is tied to your PSN ID. It's still your Playstation save data; Cross-Save doesn't move it, it simply allows you to play on other platforms using that save data; you still need access to that PSN ID for login. You don't need a Playstation (the console), but you do need to maintain your PSN ID. Please log out of the app and then back in using your PSN ID. Your Xbox save data is stored; you have no available characters on Xbox, so trying to do thing to your 'Xbox characters' won't be valid.