Literally the only time I go into crucible is if its a seasonal challenge or there is some new Trials loot. PVP is garbage. Super unfair pitting me against full clans and people who are faaaaaar superior in skill than I am. I kid you not this is the worst pvp experience I've ever had has always been time and time again from this game. I play Rainbow 6 Siege, Tarkov, Halo Infinite, Warzone and I understand they are very different games and I understand I'm not good at Destiny 2's PVP however these other games are very skill based games as well and I frequently play against others that challenge me to win and do better and I keep returning. This cannot be said about Destiny 2's PVP. If D2's PVP was a separate game entirely it would not be played by hardly anyone. If you had not put exclusive loot or exp bonuses from the seasonal challenges then I know it would only be filled with the sweatiest of players. If D2's PVP was not attached to such a successful game it wouldn't exist in the state that it does currently. Put some money towards it, do skill based matchmaking so players can actually enjoy the game modes. How many thousands of complaints have you seen tackling this issue?
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Stop playing. Bungie just refuses to accept that its PVP experience is below industry standard, and is incompatible with the experience that the PVE side of the game is giving. They will not "get it" as long as people continue to play.