Hey, thank you for reaching out. I'm sorry to hear this is happening to you and your friends. We are unfortunately unable to do anything about the messages sent over PSN, but we can take care of those sent through bungie.net PMs. Please report the messages (not their user profile) and we can take action once we see them. Feel free to speak with me further in PMs if you'd like to.
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Out of curiosity, is there ever a reason to report someone's profile directly? Will it ever do anything?
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You can report a user's profile if their status or "About Me" is inappropriate. This also used to include their display name before Bungie Names were a thing.
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Understood. Thank you.