For some reason cross save won't authenticate my account when I've tried it on both accounts yet it refuses to authenticate the other regardless of which I'm on. What can i do to fix this?
Hi there,
Thank you for reaching out.
Checking your account, it appears that you made a recent purchase on Xbox, which will prevent you from adjusting/enabling Cross Save for the time being. To alleviate this, you will need to wait out the mandatory cooldown period, which cannot be expedited or removed under any circumstances, with no exceptions.
For more information about Cross Save and its intricacies, please consult our [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].