I got 5 wins in a row on my 7 win card and went to lighthouse, hoping to get a shader. Chest opens and nothing. I take a second look at my card and it says I only have a 4 win streak. My match history proves a 5 win streak.
Hi there,
Thanks for reaching out!
If you experience this often, please try restarting the game and clearing the download cache to resolve the problem:
https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache
If you're on Steam, you can clear the cache by going to Steam>Settings>Downloads>Clear Download Cache.
If you continue experiencing this after clearing the cache, we recommend you refer to our Network Troubleshooting Guide to explore potential solutions to your problem:
https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide