Hello pupz333, Thank you very much for reaching out to us. I'm sorry to hear that you are having trouble getting past the connecting logo in the game. In the event the issue may stem from your console's cache, we recommend trying to clear the cache. I've included [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]a link[/url] to help you with this if needed. Hopefully, that helps. If the issue instead may be coming from an underlying connection issue, we recommend following our [url=https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide]Network Troubleshooting Guide[/url] and our [url=https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types]UPnP and Port Forwarding Guide[/url]. When handling the UPnP and Port Forwarding, please use each method separately. These two methods should not be used at the same time.