I woke up to a friend asking me if i was playing so i checked to see if anyone was on my account and lo and behold someone was playing on my account. i have reason to believe they were cheating in some way, shape, or form because when i was finally able to get onto my account it was banned. There was nothing i could’ve done to stop that from happening, and that account was years old is there any way that i can get unbanned. If not that would be a huge waste of time and money that wasn’t even my doing.
Hey there, the forum can't assist with ban appeals, instead could you check the following page and fill out the ban appeal form provided - https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction
In addition, change your passwords, and you do need to find out how someone got access to your account - or else it will never be safe.
Hi there,
Thanks for reaching out! The information provided by EckyThump is correct - if you encounter any other issues in the future, please don't hesitate to create a new thread. We'll be glad to help!