Contest Emblem Missing: Met all stated criteria, Cross Save issue? (Support ID 165168)
My team and I completed the entirety of Vow of the Disciple in Contest Mode; [b]I received loot from every encounter[/b], and completed it within the Contest window, but did not receive The Cleaver emblem. The rest of the team did without issue.
[b]I do NOT have Cross Save enabled, therefor there are two accounts (Steam and Xbox) that have the same Bungie Name and hash. I believe this may have caused an issue when the emblems were distributed. I play on Steam.[/b]
(I've also had issues with non-friends being unable to join my Fireteam since Bungie Names were established, which I've been told is a Cross Save issue, as well as my Bungie profile and Store confusing which account information to display or sync Triumphs from.)
We were error coded at least four times: Guitar and Anteater near entrance, after which we restarted our games, and continued from a checkpoint that placed us at the Pyramid entrance. The third and fourth error codes were Anteater during Acquisition and we continued from our Acquisition checkpoint. I was host the entire time.
I contacted Support (Ticket ID 165168) with video clips of receiving loot from each encounter, and showing it was on Contest mode, but was redirected to posting the issue on the Help Forums instead. This is also following the [url=https://twitter.com/DirtyEffinHippy/status/1527372891523690505]advice[/url] Community Manager Hippy gave regarding this. I would be happy to provide more information/context if needed; I recorded the entire run.
Evidence:
Here is an Imgur album of the clips showing loot from all encounters as well as a collection of dated Steam screenshots: https://imgur.com/a/GSlUO2K
[b]The only time the six of us have done this raid together was in Contest mode, which should help verify when the videos clips were taken.[/b]
Here is a teammate's perspective from a Twitch VoD that can be compared: https://www.twitch.tv/videos/1465277667?t=0h59m32s
Here is the Rhulk defeat from their VoD perspective: https://www.twitch.tv/videos/1465277320?t=1h36m13s
Raid Report: https://raid.report/pgcr/10340744543
Bungie Name: Veritas#5957
As stated above, I would be happy to provide any additional information/context that is needed by Support.
[url=https://c.tenor.com/B3Uazs5NIs0AAAAC/hello-there-baby-yoda.gif]Hello![/url]
All emblems have been handed out to the winners. Please see the latest statement from Bungie support below:
[quote]VOW OF THE DISCIPLE EMBLEM
The Cleaver emblem and associated Triumph for the completion of the Vow of the Disciple raid during the Contest Mode extension have been successfully distributed to all qualifying players.
Destiny Player Support has investigated reports of players who believed to have qualified for the emblem and Triumph but did not receive them, and in all instances the players had at least one encounter of the raid that was not successfully recorded as complete during the Contest Mode window.
For players to have earned this emblem, they had to receive a reward in every raid encounter during Contest Mode. If players did not receive a reward after completing a specific encounter, the game did not count them as completing the encounter, and so The Cleaver emblem could not be granted. [/quote]
[url=https://www.bungie.net/en/Explore/Detail/News/51371]Source.[/url]