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5/21/2022 9:00:11 AM
1

I have a cross to save problem now.

Dear Bungie, I am a Destiny 2 player. I want to recharge silver coins, but I dare not recharge because I am worried about the security of my account. My account encountered a binding change problem. I was bound by a strange Steam account. I once asked steam customer service for help, but the problem was not solved. Now I need Bungie's help. I have the passwords of two host accounts, which can accurately verify the account, indicating that this Bungie account is indeed owned by me, but the steam account has nothing to do with me, so I can't verify it. The Steam account I am associated with cannot be verified, so I need to unbind and cross-save it. I need to associate the accessible associated account, namely the Bungie account bound to the PlayStation account, with other Steam accounts, which means I need to change the binding to protect the security of my account. The guide states that "players who are unable to verify an associated platform account should contact the corresponding platform's customer support to try to access the account. If that doesn't work, players may need to unbind the associated account they can access and associate it with another profile." Now I'm hoping Bungie can help me solve this problem.

게시물 작성 언어:

 

다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

  • Bungie will not forcefully unlink an account that you cannot authenticate to, nor will Bungie disable Cross-Save if you cannot authenticate to each account. This is a security measure. Your Bungie.net profile authenticated to the account to link it, and your Bungie.net profile must authenticate to it to unlink it. Your Bungie.net profile authenticated to every account in order to enable Cross-Save, and the same must be done to disable it. The recommendation of moving accounts to another profile can only be done if Cross-Save is not enabled. You'd have to disable Cross-Save in order to associate the ones you can authenticate to with another profile. As you cannot authenticate to each account, you cannot disable Cross-Save. As you cannot disable Cross-Save, you cannot move the accounts to another profile. You must be able to authenticate to each account in order to do what you want to do.

    게시물 작성 언어:

     

    다른 사용자들을 존중해주세요. 게시물을 제출하기 전에 한 숨 돌리고 운영 정책을 검토하세요. 취소 수정 화력팀 생성하기 게시

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