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작성자: Cravens_5 5/13/2022 5:16:50 AM
1

Cross Save issues

How would one go about unlinking (deactivating cross save) if my Xbox account (and email with account) has been permanently deleted? I can not authenticate the Xbox account because it does not exist anymore. What would be the steps I need to complete to unlink the old Xbox account?

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  • Greetings! Unfortunately, there are no steps to unlink Cross Save when an account is deleted; your Cross Save setup cannot be deactivated. This is because it cannot be authenticated when trying to deactivate. You can try to work with the platform's support to see if they can recover the account. Also note that Bungie cannot forcefully remove any linked accounts for any reason, without exception.[quote]Players who can't authenticate connected platform accounts will have to contact their platform's support to try and gain access to the account. If that isn't successful, players may want to unlink their connected accounts they have access to and link them to another Bungie profile. Bungie is not able to remove connected platform accounts from profiles under any circumstances.[/quote] via the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide#authentication-issues-0-5]Destiny 2: Cross Save Guide[/url].

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