Dear Bungie, I am a Destiny 2 player. I now have a cross-save problem. The Steam account I am associated with cannot be verified, so I need to unbind and cross-save it. I need to associate the accessible associated account, namely the Bungie account bound to the PlayStation account, with other Steam accounts, which means I need to change the binding to protect the security of my account. The guide states that "players who are unable to verify an associated platform account should contact the corresponding platform's customer support to try to access the account. If that doesn't work, players may need to unbind the associated account they can access and associate it with another profile." Now I'm hoping Bungie can help me solve this problem.
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Unfortunately, you cannot unbind an account while cross save is active. You will need to work with Steam to recover the login information for the currently linked Steam account, then you will be able to disable cross save and remove the account. If you are unable to recover the creditials for the Steam account, you will not be able to deactivate cross save or remove the account. Bungie does not forcibly remove accounts. Authentication is required as a security measure and as such cannot be bypassed.